Privacy Policy
Privacy and cookie statement
We attach great importance to the privacyof the users of the website. In order to guarantee your privacy as well aspossible, we apply a number of core values:
- Inform – We want to inform you as well as possible how and why we process personal data. We do this through this privacy statement.
- Limiting Collection – We take great care to limit our collection of personal data to only what is really necessary for the proper functioning of the website and the services you use.
- Your data stays with us – We do not pass on your personal data to other parties, unless this is necessary to provide the service used or when we are legally obliged to do so.
- Security – We take appropriate security measures to protect your personal data and also require the same from parties that process personal data on our behalf.
- We respect your legal rights – You have several rights based on the law. We inform you about this in this privacy policyIn this privacy statement, you can read howwe put these core values into practice and respect and protect your right to privacy.
WHAT DO WE USE YOUR PERSONAL DATA FOR?
Depending on the services offered by usthrough the website, the personal data that you can leave through our websitemay be used for the purposes set out below.
Make an appointment – If you register with us via our website or make an appointment, the data you provide in the relevant form or appointment service will only be used for the purpose of managing your registration and making an appointment.
Contact form – If you have any questions, you can always contact us by filling in the contact form. You will be asked to fill in your name and contact details with a description of your question. This data is only used to handle your question and to improve our services.
Improving our services – We can use your data to improve our services. However, we will only do so if you have provided the data for that purpose, or have given us permission to do so. Consider, for example, your feedback that you have sent to us via a complaint form or the consent that you have given for the use of cookies. We will not process your personal data forpurposes other than those mentioned above, unless you have given us priorpermission to do so or we are allowed or required to do so by law.
ON WHAT GROUNDS DO WE PROCESS YOURPERSONAL DATA?
We only process your personal data on thebasis of a legal basis. For the purposes mentioned above, we process yourpersonal data on the basis of the following principles: Performance of the agreement: for the purposes aimed at offering our services, for example to make an appointment; (Express) consent: for the purposes aimed at providing access to and use of the functionalities of our website, placing cookies, sending our newsletter. Legitimate interest: in certain cases, we have a legitimate interest in processing your personal data. This is the case, for example, if we use cookies to improve our services and that have no or limited impact on your privacy;
WHAT PERSONAL DATA DO WE NEED?
By using the website and the servicesavailable on it, you leave certain data with us. We only store and use thepersonal data that is provided directly by you or for which it is clear that itis provided to us for processing. Depending on the service you use, we maycollect the following data through the website: Your contact details (email address, telephone number); Your name, address and place of residence; Click and visit behavior; Device data / (pseudonymised) IP address.
PROVISION TO THIRD PARTIES
Your data will explicitly not be providedto third parties, other than third parties who are directly involved in theexecution of the agreement between you and us, or unless we are obliged to doso by law. The parties we may need for the performance of the services you haverequested are: Hosting parties and our software suppliers; Payment service providers and delivery services;
SECURITY
We take the protection of your dataseriously and take appropriate measures to prevent misuse, loss, unauthorizedaccess, unwanted disclosure and unauthorized modification. If you have theimpression that your data is not properly secured or there are indications ofmisuse, please contact us.
RETENTION PERIOD
Your personal data will never be keptlonger than necessary for the purposes described in this privacy statement oron the website, except in cases where any legal obligation precludes thedeletion of the personal data.
THIRD-PARTY WEBSITES
This privacy statement does not apply tothird-party websites that are linked to this website. We cannot guarantee thatthese third parties will handle your personal data in a reliable or securemanner. Therefore, we recommend that you read the privacy statement of thesewebsites before using them.
COOKIES
We use cookies on this website. A cookie isa small text file that is stored in the browser of your computer, tablet orsmartphone when you first visit this website. These ensure that the websiteworks properly and that, for example, your preferred settings are remembered.These cookies are also used to make the website work properly and to optimizeit. On your first visit to our website, we have already informed you aboutthese cookies and asked for permission to place them. You can opt out ofcookies by setting your internet browser to stop storing cookies. In addition,you can also delete all information that has previously been stored throughyour browser's settings.
USE OF PERSISTENT COOKIES
With the help of permanent cookies, we canrecognize you when you visit our website again. The website can therefore bespecially tailored to your preferences. Even if you have given permission forthe placement of cookies, we can remember this by means of a cookie. This meansthat you do not have to repeat your preferences every time, which saves youtime and allows you to make a more pleasant use of our website. Permanentcookies can be deleted via the settings of your browser.
USE OF SESSION COOKIES
Session cookies allow us to see which partsof the website you have viewed during this visit. This allows us to adapt ourservice as much as possible to the surfing behavior of our visitors. Thesecookies are automatically deleted as soon as you close your web browser.
USE OF ANALYTICAL COOKIES
We keep statistics on our website, but thisis always done completely anonymously or pseudonymized. We can use thefollowing applications to keep statistics.
GOOGLE ANALYTICS
In cases where we have activated the GoogleAnalytics tool, cookies from the American company Google are placed via ourwebsite, as part of the Analytics service. We use this service to monitor andreceive reports on how visitors use the website. This tool is set up to beprivacy-friendly. For example, we have not allowed Google to use the obtainedAnalytics information for other Google services, we have the IP addresses pseudonymized and have concluded a processing agreement with Google.
The information collected by Google is transferred to and stored on servers inthe United States. Google states that it adheres to the Privacy Shieldprinciples and is affiliated with the Privacy Shield program of the USDepartment of Commerce. This means that there is an adequate level ofprotection for the processing of any personal data.
CHANGES TO THIS PRIVACY AND COOKIESTATEMENT
We reserve the right to make changes tothis statement. It is recommended that you consult this statement regularly sothat you are aware of these changes.
VIEWING, CHANGING AND DELETING YOUR DATA
You have the right to view, correct ordelete your personal data. In addition, you have the right to withdraw yourconsent to the data processing or to object to the processing of your personaldata by Battavir and you have the right to data portability. This meansthat you can submit a request to us to send the personal data that we haveabout you in a computer file to you or another organization named by you. Youcan send a request for inspection, correction, deletion, data portability ofyour personal data or a request for withdrawal of your consent or objection tothe processing of your personal data to the contact details below. We willrespond to your request as soon as possible. Make sure you clearly state whoyou are, so that we can be sure that we do not change or delete data of thewrong person.
DUTCH DATA PROTECTION AUTHORITY
Battavir would also like to point outthat you have the option of lodging a complaint with the supervisory authorityin the country where you are located. In the Netherlands, the regulator iscalled the Dutch Data Protection Authority.
QUESTIONS AND FEEDBACK
We regularly check whether we comply withthis privacy policy. If you have any questions about this Privacy Policy,please contact us using the contact information below.
